MOUNT ROYAL HOTEL, Banff – Your ideal downtown stay
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Key details
Hotel Overview
138 Banff Avenue,
Banff,
Canada,
T1L 1A7,
Alberta
Mount Royal Hotel - Heritage hotel with rooftop hot tubs near Banff Avenue
Located on Banff Avenue in downtown Banff, the Mount Royal Hotel offers modern alpine-chic design with heritage influences. The property features a rooftop lounge with outdoor hot tubs overlooking the Rocky Mountains. Amenities include the Cascade Lounge, Brazen restaurant serving Canadian fare, a hotel library, and a lobby museum. The hotel is a short walk from Banff Park Museum National Historic Site and Bow Falls. Parking is available for $10 per night.
Additional perks of the hotel
Rooftop hot tubs with mountain views
On-site ski waxing station
Hotel library with Banff history books
Lobby museum showcasing Mount Royal Hotel heritage
Tour desk for activity planning
Self-service and full-service laundry options
Rooms overview
The hotel offers Heritage Rooms with plush beds in the Cascade building (accessed via stairs). Centennial Rooms provide unobstructed views of Banff Avenue or Tunnel Mountain. Junior Suites feature separate living spaces and views of Tunnel Mountain. All rooms include work desks, USB charging stations, flat-screen TVs, mini fridges, and complimentary Wi-Fi.
Other conveniences
Air-conditioned rooms
24-hour front desk service
Vending machines
Complimentary high-speed Wi-Fi
Smoke-free property
Baggage storage
Mobility accessible features
Ironing facilities
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
1500 ft
Johnson Lake Road
Johnson Lake
300 ft
Bourgeau Lake
300 ft
Public Building
Parks Administration Building
2000 ft
Bow River Trail
2400 ft
Park
Central Park
700 ft
National Park
Banff National Park- Visitor Center
1500 ft
Shopping Area
Cascade Shops
1100 ft
Restaurants
BeaverTails
300 ft
120 Banff Avenue
Aardvark Pizza & Sub
300 ft
304 Caribou St # A
Tommy's Neighbourhood Pub
300 ft
120 Banff Ave
Evelyn's Coffee Bar
600 ft
215 Banff Ave P.O Box 238
McDonald's
300 ft
116 Banff Avenue
Subway
400 ft
137 Banff Ave Bay 9 Banff National Park Bay 9
The Pump & Tap
500 ft
215 Banff Ave
Banff National Perk Coffee House
700 ft
220 Bear St
Skokis
500 ft
109 Banff Avenue
Ramen Arashi
800 ft
215 Banff Avenue 2nd Floor
Jump Start Coffee
1600 ft
206 Buffalo St
Guest Reviews & Ratings
What Guests Are Saying?
94%
loved it & would return
great location
friendly staff
loud
limited dining options
9.4/10
Perfect
Rooms
7.9
Location
9.1
Service
8.6
Dining
7.5
Guest reviews
9.4/10
based on 11 reviews
8.5
8.5/10 based on 567 reviews
Paul
United Kingdom,
March
2024
8.2/10
I had a bit of a mixed experience at this hotel. While the room was spacious and comfortable, it was right next to the loud ice machine that disturbed my sleep. On the positive side, the pricing was reasonable for what I got in terms of space and comfort.
Rooms
8.0
The room was very spacious and comfortable, but the noise from the nearby ice machine was a significant disturbance.
Service
9.0
The service was truly amazing and the staff were super friendly, making my stay comfortable and enjoyable. They really went above and beyond to assist me during my time there.
Location
9.0
The location was ideal, right downtown in Banff, making it easy to walk around to restaurants, pubs, and shops. It was convenient not having to worry about parking in the expensive and overcrowded area.
Dining
7.0
Although the hotel restaurant offered a reasonable priced dining option, it was a bit slow and limited. However, the complimentary breakfast for Alberta residents was a nice touch.
Facilities
8.0
The rooftop hot tub was a great bonus, adding to the overall enjoyable stay. However, the noise from the ice machine next to my room was a major inconvenience.
great location
loud
David
United Kingdom,
March
2024
8.0/10
Although the hotel had some noise issues and could use renovations, my room was surprisingly spacious and comfortable. The staff were incredibly friendly and helpful, offering great suggestions for the local area. The location was superb, making it easy to walk to nearby amenities and attractions. The dining experience was a bit slow and limited, but the gluten-free options were appreciated.
Rooms
7.0
Despite the loud noise from constructions nearby, my room was unexpectedly spacious and comfortable.
Service
9.0
The staff were very friendly and professional, always ready to assist and provide excellent recommendations.
Location
10.0
The hotel's location couldn't have been better, with easy access to everything downtown.
Dining
6.0
While the dining experience was slower than expected, the gluten-free products were a thoughtful touch.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and tours/ticket assistance for added convenience.
friendly staff
noise issues
Sylvia
United Kingdom,
January
2024
8.0/10
The hotel offers clean and comfortable rooms at a price that was better than expected, though the location is far from everything. The service was exceptional, with helpful and friendly staff assisting us wherever needed. The central location in downtown Banff is convenient for exploring the area on foot, but some aspects of cleanliness were lacking in the bathrooms. Dining options were nearby and enjoyable, though not provided in the hotel. Overall, a decent value for the experience.
Rooms
8.0
The rooms are small but adequate, comfortable, and clean.
Service
9.0
The staff were very helpful and friendly, aiding us with various requests.
Location
9.0
The hotel is right in the center of Banff, making it easy to access restaurants and shops.
Dining
7.0
Dining options were found nearby outside the hotel; no in-house dining was available.
Facilities
7.0
Basic facilities were available, though some aspects could be cleaner.
Helen
United States,
January
2024
7.4/10
My stay at the hotel was quite mixed. The location couldn't have been better, right in the heart of Banff with everything close by, but the rooms were a bit disappointing with cleanliness issues and being too small for a family. The service, on the other hand, was exceptional, going above and beyond to ensure my satisfaction during my stay.
Rooms
5.0
The rooms had garbage from the previous occupant, hair stuck to the bathroom wall, and were quite dusty. They are not the most spacious, which could be a challenge if you're traveling with family.
Service
9.0
The staff at the hotel were incredibly helpful and even extended my check-out time to allow me to recover. They truly go above and beyond to ensure guests are satisfied with their stay.
Location
8.0
The location is amazing, right in the center of Banff with easy access to restaurants, shops, and attractions. The outdoor parking provided convenience, although it could get cold in extreme weather conditions.
Dining
7.0
I did not have the chance to enjoy the free breakfast at Tony Romas, which was a bit disappointing. However, the dining experience overall was good.
Facilities
8.0
The hotel offers a range of facilities including dry cleaning, housekeeping, laundry, airport shuttle, and tours/ticket assistance.
Great location
Room cleanliness
Henry
United Kingdom,
December
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were fantastic, clean, roomy, modern, and comfortable, despite being a bit on the smaller side. The service was friendly and accommodating, and the location was perfect, right in the middle of Banff. The dining experience was scrumptious, with the best pancakes I have ever tasted. Overall, a great value for money with some minor noise issues from external sources at night.
Rooms
9.0
The rooms were fantastic: clean, roomy, modern, and comfortable, working well for two of us with ski gear. The only downside was some noise from outside at night.
Service
8.0
The service was friendly and accommodating, with staff being helpful and providing directions. A few instances where professionalism lacked, but overall pleasant.
Location
10.0
The location couldn't be better, right in the middle of everything in Banff, with great views from the rooftop hot tubs. Parking available and convenient access to all attractions.
Dining
9.0
The dining experience was exceptional, with scrumptious food, especially the best pancakes I have ever tasted. A great complimentary breakfast for Alberta residents.
Facilities
9.0
Great facilities, with a rooftop hot tub and lounge adding to the experience. Good value for money given amenities offered.
scrumptious dining
noise at night
Bruce
United States,
November
2023
7.4/10
Staying above the restaurant brought the delightful smell of BBQ sauce. The room lacked an opening window but was modern and cozy. The Nespresso machine was a bonus for the best self-made hotel coffee experience. The room was small yet beautifully decorated with a lovely bathroom and a comfortable bed.
Rooms
8.0
The room smelled like BBQ sauce from the restaurant below, but it was modern with a cozy Nespresso machine for a great coffee start. Despite the warmth and lack of a window, the decor was lovely, and the bed was very comfortable.
Service
9.0
The service was top-notch, allowing us to check in early, which was a lifesaver before our afternoon horseback ride. Special thanks to Matt, the concierge, for outstanding dining recommendations that proved exceptional.
Location
7.0
The central location was convenient for exploring the town, although signposting to rooms was limited. Perfect for getting around easily.
Dining
6.0
The dining experience set us up for the day with options nearby like Bruno's, though it was not extravagant.
Facilities
7.0
The hotel offered essential facilities, from dry cleaning to paid airport shuttle services.
Guy
United Kingdom,
November
2023
9.0/10
I had a mix of experiences at this hotel. The room was quite spacious with a lovely view of the mountains, but the view of the hotel walls wasn't ideal. The service was amazing, although the strict adherence to the 15:00 check-in made me think twice for my next visit. The location was perfect, right in the center of Banff, making it great for exploring the main part of town. The dining options were great, especially the complimentary breakfast for Alberta residents. Overall, a good stay with a few minor drawbacks.
Rooms
8.0
My room was large, very clean, and had a view of the mountains, but the view of the hotel walls wasn't the best.
Service
9.0
The service was amazing, and the staff managed to find us a room at a better price than a third party. However, the strict 15:00 check-in rule was a bit inconvenient.
Location
10.0
The hotel is located right on Banff Ave, in the center of Banff, which is perfect for exploring the town.
Dining
9.0
The dining experience was great, especially with the complimentary breakfast for Alberta residents.
Facilities
9.0
The facilities were well-maintained and offered everything I needed during my stay.
Vincent
United States,
September
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were not only good but also very warm even for winter, incredibly spacious, and impeccably clean. The Nespresso machine in the room was a delightful touch, allowing me to kickstart my days with the best coffee I've been able to make myself in a hotel recently. I can't wait to return!
Rooms
10.0
The rooms were very warm and cozy, spacious, and clean. Plus, having a Nespresso machine was a wonderful perk for a coffee lover like me.
Service
9.0
The staff was incredibly helpful and went above and beyond to assist us with our trips and activities. They even allowed us to check in earlier, saving us a lot of trouble. Their dedication truly made our stay special.
Location
9.0
The location was perfect for us as it was right in the heart of the small town activity, allowing us to explore Banff easily on foot. Being within walking distance of everything we wanted to see made our trip even more enjoyable.
Dining
8.0
While we didn't eat at the hotel, the dining options were diverse and the staff was friendly. I heard they serve scrumptious pancakes, which I must try next time!
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable and convenient stay. From dry cleaning services to tours assistance, they had it all.
Helpful staff
Small dining area
Mary
United Kingdom,
August
2023
8.0/10
Staying at this hotel was a mix of positives and negatives for me. The rooms have a beautiful, modern decor with high ceilings and good windows, providing plenty of light and fresh air. However, my specific room felt like a broom closet tucked in between two hallways with a window facing a brick wall. On the upside, it was comfortable and quiet, equipped with a fridge for leftovers and a safe for passports.
Rooms
7.0
The rooms, although with a beautiful decor, had some drawbacks in terms of the specific location and view.
Service
9.0
The service was top-notch, with the staff being true professionals and very accommodating. A special shoutout to Matt, the concierge, for his exceptional dining recommendations.
Location
9.0
The location was ideal, right in the center of Banff, making it convenient to access restaurants, shops, supermarkets, and local attractions. The room might not have been spacious, but it was clean and cozy, with adequate bathroom space and hot water.
Dining
7.0
Dining at Tony Roma was of high quality, offering a good selection. However, considering the cost per night, it was a bit disappointing.
Facilities
8.0
The hotel offered a range of facilities such as dry cleaning, housekeeping, laundry, airport shuttle, and tours/ticket assistance.
Great location
Room view
Jack
United Kingdom,
June
2023
7.8/10
I was pleasantly surprised by the hotel! The room had a lovely mountain view and was quite spacious, plus the staff provided a wine opener and wine glasses for us. However, the mandatory 15:00 check-in made me a bit reconsider for my next visit. The location was perfect for exploring the town on foot, but there were some cleanliness issues in the bathroom. Dining options were convenient, with Belgian waffles being a highlight.
Rooms
8.0
My room had a unexpected refrigerator and a view of the mountains. It was quite spacious and cozy.
Service
7.0
The staff provided a wine opener and wine glasses, which was a nice touch. However, the strict adherence to the 15:00 check-in policy gave me second thoughts for my next visit.
Location
9.0
The hotel is perfectly situated for walking to restaurants, shops, and the beautiful Bow River. Easy to explore the town on foot, but some minor issues with cleanliness in the bathroom.
Dining
8.0
The dining options were convenient, especially with Belgian waffles as a highlight.
Facilities
7.0
The facilities were good, with convenient dining options available. Some cleanliness issues in the bathroom.
Mountain view
Cleanliness issues
Max
United Kingdom,
June
2023
9.0/10
The hotel has very modern and clean rooms, spotless with a lovely roomy bathroom and a coffee machine, fridge, and wardrobe. The rooms have a beautiful, modern decor with high ceilings and good windows allowing plenty of light and fresh air. The bathrooms are spacious and tasteful with good hot water and towels.
Rooms
9.0
The rooms were clean and comfortable with modern decor and spacious bathrooms.
Service
8.0
The service was friendly and prompt with our requests for additional amenities. The staff was very helpful.
Location
10.0
The hotel is in a great location, very central to shopping and restaurants. It is perfect, right in the middle of everything with easy walking access to all the night spots.
Dining
9.0
The dining options were amazing, staff friendly, and the hotel very clean. They even had lots of interesting facts and items on display in their museum.
Facilities
9.0
The hotel facilities were top-notch with great amenities and a welcoming atmosphere.
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